Sylvère is a proud graduate of the Ecole Hôtelière de Lausanne (EHL), holder of the entrepreneur certificate SSH-VDH, adult trainer, graduate of the Institute for Applied Psychology (IAP) in Zurich, holder of a certificate in coaching “Psychology of Change” (DietzTraining/Heidelberger Beraterkreis). His extensive career allowed him to become an expert in strategy definition, quality management, customer orientation, “emotionally intelligent” sales, handling difficult cases, organizational coaching, and project management.